Registered Master Locksmith in Melbourne | MLAA Member.

Private Security Business Registered. Fully Insured and Covered.

Prompt, Reliable & Professional Locksmith Services – Over 35 Years Experience.

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BUSINESS HOURS:

Monday to Friday 8.30 – 5.00pm

Mobile Locksmith Service only

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If you have any enquiries or are in need of assistance please contact us using
the following form or if urgent phone us:

Google Rating

5.0

Based on 374 reviews

The Lock Guy Pty Ltd

5.0

review us on See all reviews

Nigel Henning

1701656461

Excellent guys.I had a problem, these guys went out of their way to fix it.The bill was very reasonable.Happy to recommend them

Jack Zagorski

1699076065

Rob, from The Lock Guy, was able to quickly solve a door lock problem for us on short notice. He attended promptly as promised, expertly dealt with the issue and then checked all other door latches to hopefully prevent any similar issues. Very happy with his service.

Michelle Knight

1698995009

A very reliable and helpful locksmith! Punctual and always replied to messages. Changed my locks for my needs and highly recommend Rob to my family and friends !

Mary Stanton

1698714164

Robert was polite, efficient and prompt. He is a professional and fixed my lock problems quickly. I thoroughly recommend him.

Sarah Brooke

1697179828

Available quickly. Sorted my door. Professional and good value.

Michelle Vennix

1696394122

We had Torin from the Lock Guy do some work for us today. He was very polite, honest and professional about he work. He gave us the fact with no pressure and allowed us to make informed decisions. His work was executed efficient and we ended up getting a lot more done for less than we initially expected to pay. If you want great value your money service, you can't go past this locksmith business.

Oscar Bui

1696230217

Prompt and quality service! Was a very easy process with these guys!

Leisa Lloyd

1695948358

Rob and his team offer friendly, reliable and prompt service. He has provided solutions for our business and home and I highly recommend The Lock Guy.

Bianca Ballerini

1695860338

So kind, through and quick

Carmen Caulfield

1695859825

Steve Quillan

1695024549

After a recommendation we got The Lock Guy to install new door handles, locks and deadlocks throughout our house.They answered our messages promptly, called when they said they would and arrived exactly on time. Dean was friendly, efficient and did it all for a good price.If all tradies were this professional life would be much easier.

Siri Sao

1694558332

The guys accommodated my request for an earlier time and my changing preferences with no fuss. Excellent workmanship too.

Jill Danne

1694510668

Rob is extremely professional and responded to all our queries in very good time. The quality of lock installation was excellent (deadbolts, deadlatch and sliding doors). We would not hesitate to recommend The Lock Guy to anyone wishing to have new locks installed. Many thanks, Rob and Torin!

Gregory Ross Parnaby

1694504649

In the journey of life every now and then you come across a business that knows how to deliver a great "Customer Experience"Rob organised Dean to come and replace all locks in our home, great communication, on time, great advice and workmanship was first class. If you need an expert The Lock Guy (Rob) is the only call you need to make. Dean great work and I greatly appreciated the advice.

Cathy Truong

1694164361

Capable, efficient, knowledgeable and friendly. Definitely recommend Rob!

lucas Herring

1693961259

DEFINITELY would RECOMMEND these people..what can i say but they are an amazing people friendly helpful and i was amazed at the how fast they were ... many thanks Rob and Tarin and people at The LOCK GUY

N E

1692845185

Replaced my security door lock. Called me back quickly and gave me a window for next business day. Installer called me to say they were on their way. Arrived when said. Fixed quickly and was able to keep the barrel/same keys. Terrific price. Very Happy with finished result. Highly Recommend.

Rima Aryal

1692177171

I highly recommend The Lock Guy. Rob was fantastic he was quick to respond, he was professional and friendly. I originally required 4 doors to be fixed but when he arrived at my place, at last minute I requested Rob to fix few extra doors, Rob had no issues and was very accommodating. Rob really does knows his stuff and did a expectional job in a timely manner. Couldn’t be happier with the result. Thank-you

David Rolfe

1691115148

Highly recommend Rob. Thanks for your service today fixing our lock and communication was top notch. He also fixed another completely unrelated issue for us. Thanks mate appreciate your work! Legend.

Daniel Syson

1690713279

Great service, prompt and affordable - Eris was a happy customer.

Paul Litchfield

1690694949

Rob was very quick to respond and knew exactly what I needed. The job was done very professionally and he was very helpful with my questions. I’m very happy to recommend him.

Steve McNaughton

1690553960

Prompt response, friendly service. Good price. Robert knows his stuff and did a great job. Couldn’t be happier with the result.

Bec Coleman

1690524388

Highly recommended!! Thank you so much 😊I called because my daughter got locked out of the car, with our dogs and the key inside it... I was given a truthful ETA (which in any other circumstance would have been fine) and very helpful advice on where to find someone who would also be an accredited professional, that may have been able to help sooner.Thanks again for helping us throughout our emergency!!

Binti Singh

1690424045

I didn't think it was possible to sort out our windows as they were so stuck. Torin was brilliant, knowledgeable and impressively fast. They were excellent value as well, solid, professional and I would highly recommend them. Thank you Torin and Rob :)

Don Pasquariello

1690350966

RobMay I express my sincere appreciation for your service / very professional and the quality of your work simply outstanding - Thank you !!RegardsDon

Greg Campbell

1689149285

Toren came to help us when we could no longer start our RAV4. Toren's customer service was outstanding . He was so helpful and fixed our problem immediately. Five stars for Toren.

Suzana Dedic

1688084184

Outstanding service every time from Rob & Torin. Have been a repeat customer for years and would always highly recommend The Lock Guy.

Cam Wigney

1687934931

Excellent service. Thank you

Tom Zappala

1687849649

Terrific work and communication from Rob and Torin. Had a deadbolt installed and everything went perfect. Professional, timely, efficient, and excellent quality of work. Cheers!

Adrian Scott

1687242023

Have required the expertise of the Lock Guy on two occasions and both times it’s been a brilliant experience. No job to big or to small very helpful and informative. Would recommend to family and friends without any reservations. Regards o

Dr Ian Tho

1686290939

Rob provided brilliant service and a delightful experience.

Toby Dite

1686101782

We needed several locks changed on older doors, sliding doors etc. and were very impressed by the quick service and reasonable price. They also fixed our door (that was not closing properly because the frame had moved slightly) by planing it down. 10/10

Curtis Hopkins

1684451880

Super convenient service, Dean was onsite and working on the job before I had even been introduced. Great price and great service!

Tracie VIRTUE

1684449529

Fantastic job completed by Dean! Fast turnaround time would definitely use these guys again & highly recommend them! :)

Laura Lori

1684293653

Con is professional, thorough and very efficient. He will definitely go the extra mile to meet your needs, friendly and kind, he is very easy to deal with!

Alison McDonald

1684132611

Wonderful work. Have had Con clean our windows for the last 10 years and always get comments how great they look.

MrPipe1127

1684127067

Perfect job , amazing !!!

Beatrice Martini

1683868667

Needing a lock fixed for a sliding-door with a broken lock. I rang at 9.25 am expecting that someone could come out within a couple of days. With a reply text to a photo I had sent of what was needing to be done Dean was on his way.... 20 minutes later in fact now that is service.... Text with Instructions and website details all provided in links with the trades persons details of who would attend...10/10 for professionalism..... 10/10 to you Dean its rare we see some old school values these days. Thanks for a job well done mate... very much appreciated. Top things off it was all done in world record time......

Ruby Leung

1683192946

It is such a joy to see people who take pride in their work. Needless to say, the finished job is excellent.

Melissa Lew

1681437018

We were very happy with the service. They came on the day I called and rang 20 minutes before arrival. Completed the job pretty quickly and were very mindful of keeping the gate closed to ensure my dogs didn’t escape. Highly recommend.

Broodleytube Watch

1681436512

I am a facility manager and have worked at a few different company’s over the last 8 years managing buildings. The Lock guy - rob and his team, have worked at multiple of our sites and their work is always on point, fast and cost efficient with great quality workHighly recommended for any locking and security needs!

Cassandra Magill

1680601641

Fantastic service, extremely easy and fast.Will definitely return!

jordan hazelwood

1679656009

Amazing friendly service and very quick turn around time, I highly recommend Rob and the team and couldn’t be happier, thank you again.

Josh Lagerwey

1679631616

Rob was communicative, professional and timely. Replaced my car's lock same-day and got me back up and running. Friendly guy to talk to as well! Great stuff!

Fiona Howard

1676859234

Great service! Quick, helpful and reliable. Will use again

GB JG

1675985975

Always a pleasure to deal with. Quick and efficient no mucking around and all work secure and clean afterwards

Rabin Shrestha

1675853637

Fast service for a emergency opening.Professional on the phone and on site.Highly recommended The Lock Guy

Ben Zhang

1675846295

Good quick reliable service, strong industry knowledge

Seetu Shakya

1675737498

Reliable, helpful and quick service when needed.

Sue

1675332894

After an unpleasant experience with an emergency locksmith, Rob from the Lock Guy restored my faith in the industry.Communicated via google chat promptly, provided itemised quoting to change the key barrel to fit the new set of keys we now have.When he came on site, he was so pleasant and professional. So knowledgeable about his trade, he even pointed out the keys and the locks that were installed by the emergency locksmith were residential grade, compared to the commercial grade lock that he was adjusting for us, which was very disappointing given how expensive it was.He didn't try to push anything, he kindly offered his services if that door fails. He also kindly cut an additional key for free to demonstrate the type of key we should have been offered.I should have never picked the first google listed business in my area, but I was desperate.Highly recommend their service. Thanks again Rob. You were an absolute delight.Note. The other company who I posted a bad review for, have been harrassing me to try to change my google review, even turned up to my workplace unannounced and harassed me for 20mins until I called for help from colleagues because I became uncomfortable and afraid.Now they are calling me via a mobile number, claiming to be HR who are "investigating the incident", then asking me if I would change my review rating.(Sorry The Lock Guys, I'm using this post to say this because I feel safe to post it here)

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THE LOCK GUY PTY LTD – YOUR KEY TO SECURITY – MASTER LOCKSMITH – MEMBER SINCE 2001.

By consulting a member of the Master Locksmiths Association for your security needs you can be sure you are dealing with a Melbourne locksmith who:

is a skilled and experienced security locksmith industry professional.
is licensed to operate as a locksmith under relevant state and territory security industry legislation.
abides by an established code of ethics and has public liability insurance

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